Support
Contact
Email: support@afaantech.com
FAQ
How do I subscribe?
In the app, open the subscription screen and choose a plan. Payment is processed by the store you used to install Dubbadhu.
iOS (App Store): payment is processed securely through Apple In‑App Purchase. You must be signed in with your Apple ID.
Android (Google Play): payment is processed securely through Google Play Billing. You must be signed in with the Google account on that device.
App Store and Play subscriptions are separate. A purchase on one store does not unlock Premium on the other.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google, not inside a custom Dubbadhu billing portal. Cancel anytime in your store subscription settings. You keep access until the end of the current billing period.
iOS: on your iPhone, open Settings → Apple ID → Subscriptions, then select Dubbadhu and cancel. You can also manage subscriptions at apps.apple.com/account/subscriptions.
Android: open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions, then select Dubbadhu and cancel. You can also manage subscriptions at play.google.com/store/account/subscriptions.
How do I restore purchases?
If you reinstalled the app or switched devices, use the app’s Restore Purchases option on the subscription screen (if available). Stay signed into the same store account you used to subscribe.
iOS: sign in with the same Apple ID. If Premium still does not unlock, email us with your Apple ID purchase receipt (or screenshot) and we’ll help.
Android: sign in with the same Google account used for Play Billing. If Premium still does not unlock, email us with your Google Play order number or receipt screenshot (Play Store → profile → Payments & subscriptions → Budget & order history) and we’ll help.
I’m subscribed but premium isn’t unlocked.
First, confirm you’re signed into the same store account you used to subscribe, then try restoring purchases.
iOS: same Apple ID on this device as the one that purchased Dubbadhu.
Android: same Google account in the Play Store as the one that purchased Dubbadhu.
If you subscribed on iOS and opened the Android app (or the reverse), Premium will not carry over—those are separate store purchases. If the issue persists on the same store, contact support.
How do I delete my account?
Visit our Delete account page. Email support@afaantech.com with the phone number on your account. We delete or anonymize associated personal data within 30 days.
How do I contact support?
Email support@afaantech.com with a short description of the issue, your device model, iOS or Android version, whether you subscribed through the App Store or Google Play, and any screenshots. Do not send passwords.
Lesson discussions — report or block
In the app, open Lesson Discussions or a lesson’s discussion screen. Tap ⋯ on a post to Report post or Block a user. Read our Community Guidelines for what belongs in discussions. For safety concerns, email support@afaantech.com.
Legal
Read our Privacy Policy, Terms of Use, and Community Guidelines.